Personal Information Collection Statement

In this document, us, we and our refers to the companies in the Mountain Blue group, including Mountain Blue Orchards Pty Ltd, Mountain Blue Holdings Pty Ltd, Mountain Blue Farms (Operations) Pty Ltd, Mountain Blue Farms (Labour Hire) Pty Ltd, Mountain Blue Marketing Pty Ltd, Mountain Blue Marketing No. 2 Pty Ltd and Mountain Blue High Chill Pty Ltd.

We may collect personal information about you when you purchase or request goods or services from us, when you access or use our website or other online services (in which case information collected may include information provided to us without your knowledge by the device or software you use when you access or use our website or other services), and when you communicate with us about any matter.  We may also collect personal information about you from third parties, such as people who make enquiries or place orders on your behalf, or from publicly available sources, where it is unreasonable or impractical for us to obtain the information directly from you.

We collect information about you for the purpose of:

1.     providing online services, such as our website, for your use;

2.     providing information, goods or services you request;

3.     providing you with information about goods or services we supply you;

4.     facilitating our internal business operations, including keeping records of our dealings with you and complying with our legal obligations;

5.     analysing our goods and services and customer needs and preferences with a view to developing new or improved goods and services;

6.     contacting you to seek feedback and/or a testimonial for us;

7.     contacting you in the case of an emergency;

8.     providing you with information about other goods and services that we, or our related body corporates or business associates, offer from time to time (Marketing Purposes); and

9.     as required or permitted by law.

You may notify us at any time that you do not want us to use your personal information for Marketing Purposes by contacting us at:

Email:                          info@mountainblue.com.au

Post:                           Mountain Blue, 1372A Bruxner Highway, Lindendale NSW 2480

Please allow a reasonable time for your preference to be implemented.

If the personal information you provide to us is incomplete or inaccurate, or not collected by us, we may be unable to provide you or your authorised representatives with information, goods or services you, or they, are seeking, we may be unable to process any order concerning you or provide you with information about your order, and we may suspend or terminate any online or other account you have with us.

We may disclose personal information about you to:

(a)   suppliers and service providers who assist us in operating our business, including assist us in:

(i)    providing or operating our online services, such as our website and social media; or

(ii)   production or delivery of goods or services you request;

(b)   any person or organisation with whom or which you are associated, to the extent relevant to goods or services we supply;

(c)   a purchaser of the assets and operations of our business, providing those assets and operations are purchased as a going concern; and

(d)   our business partners.

We may also use or disclose personal information for other purposes, or in other situations, as required or permitted by law .

Please read our privacy policy, which explains how we will deal with your personal information, including how you may access, and seek correction of, your personal information held by us, how you may complain about any breach of the Australian Privacy Principles (or any applicable code registered under the Privacy Act 1988 (Cth)) and how we will deal with your complaint.